Descripción de la Oferta

Must speak English fluently and be computer literate to be considered for this possition.

Call Center Representative Job Duties:

Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Call Center Representative Skills and Qualifications:

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Beneficts

Incentive weekly bonuses, Double pay for worked official Dominican Holidays, as well as, Medical Insurance.


During training pay is 110 hr and 125 hr once training is completed. Races every 6 months for the first 2 years.

There are many grouth within the company opportunities.

Experiencia Requerida

Lenguajes