Descripción de la Oferta

Bilingual customer service
ONLY - ENGLISH

Must speak English fluently and be computer literate to be considered for this possition.

Call Center Representative Job Duties:

Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Call Center Representative Skills and Qualifications:

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Beneficts

Incentive weekly bonuses, Double pay for worked official Dominican Holidays, as well as, Medical Insurance.


During training pay is 125 hr and grow (per/ hr) once training is completed. Races every 6 months for the first 2 years.

There are many grouth within the company opportunities.