Descripción de la Oferta

We are seeking positive and enthusiastic candidates for full-time and part-time employment for Customer Service Representatives in a fast-paced call center environment.
The role of a Customer Service Representative is to handle inbound calls and answer all customer inquiries, book reservations, process payments, sell additional services, assess account discrepancies and assist customers in planning their vacation while maintaining company standards of excellent customer service.
Candidates must possess a strong work ethic, and have a team player mentality. Candidates must maintain a high level of professionalism and respectful attitude with all contacts, both internal and external. Successful agents demonstrate a high sense of urgency while remaining enthusiastic, possess good listening skills, and have the ability to ask questions and identify problems. Candidates must have a flexible schedule and able to work evenings and weekends. We offer a new state of the art call center in a family-oriented and friendly atmosphere. Opportunity for advancement is available based on performance and adherence to standards. Professionalism with all contacts, both internal and external and treat individuals with respect.


Requirements:
-Proactive
-Multitask
-Service Oriented
-Graduates of careers : Business Administration , Accounting , Finance
-High English proficiency
-Computer Skills
-Navigation- (advance)
-Oral and written communications skills
-Experiences : collections, cash management, banking and customer service
-Ability to work under pressure

Horario: 9:00am - 9:00pm (Rotativo)

Benefits: Overtime, commissions , insurance, food allowance, transportation after 9:00pm and others.

PLEASE, IF YOU DO NOT SPEAK OR WRITE ENGLISH IN A VERY HIGH LEVEL, DO NOT APPLY.
THIS VACANCY IS IN SANTIAGO DE LOS CABALLEROS, DOMINICAN REPUBLIC.

Experiencia Requerida

Educación Superior