Descripción de la Oferta

Inbound customer service & troubleshooting for mobile devices – voice/data

• Assist customers with making/receiving calls, SMS text, e-mail, internet access
• Assess customer’s needs, identify best corrective options, and take appropriate actions to resolve quickly
• Punctuality & excellent attendance required
• Soft up-sell – offer/suggest additional plans & options to customers

Requisitos

-Speak fluent & proficient English
-Good communication
- listening and verbal skills
• -Customer service experience – patience & willing to help
• -Ability to efficiently navigate a PC using multiple applications and windows
-High School Diploma Indispensable
• Nivel académico de Bachillerato
• Inglés: dominio del idioma (nativo ó 2do. Idioma)

Educación Secundaria

Lenguajes