Descripción de la Oferta

Job Description

• Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution
• Applies understanding and knowledge of information systems products and services to assist users
• Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems
• Coordinates referrals to appropriate technical, professional, or service personnel
• Receives and prioritizes issues and forwards using appropriate escalation procedures

Requirements:
• High English Level
• Dominican Cedula
• High School Diploma

Benefits
• Trained to become a universal technical support agent for mobile devices
• Excellent Hourly Rate
• Food subsidiary
• Monthly sales bonus opportunities
• Growth Opportunities - ground floor of new project with huge growth projections

Lenguajes